Troubleshooting
Understanding proxies
How bots are assigned proxies and adding your own.
Every bot is automatically assigned a proxy so multiple accounts don't appear to connect from the same IP. You can also add your own custom proxies from the Proxies page in your dashboard if you'd prefer to use dedicated IPs.
Why some servers still block you
Our shared proxies are reused across many AutoAFK users, and some servers actively detect and ban known shared or datacenter IP ranges regardless of who's behind them. GommeHD.net is a good example of a server that does this, accounts connecting through a shared proxy there are often banned quickly even if the account itself has done nothing wrong.
Bringing your own proxy
If you AFK on a server that bans shared proxies, buying your own dedicated residential or ISP proxy and adding it from the Proxies page is the most reliable fix. Because it isn't shared with other users, it won't get caught up in bans triggered by someone else's account.
